Scan documents into your computer by first turning on the Pixma MX Align your document, face down, within the guidelines on the glass the way you want it. Using Windows 10 windows fax and scan doesn’t recognise my Canon MX Scanner. I can print ok, but when I try to scan a warning pops up. After this click on the canon mx FAX icon. The window will automatically open on the right hand side. It will then say scanner management. All you need to do.

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Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

Canon Knowledge Base – Scan using MP Navigator – MX (Windows)

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

I’ve tried the Canon website to download drivers but it says ” There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. There is no driver for the OS Version you selected means you may have to download the driver in the compatibility mode and check if it helps: Wait until the status light turns green to indicate that the scanner is ready to scan.


Your system may not work properly if you use a USB cable other than the one that came with your scanner. The scanner may not work properly when connected to the computer through more than one USB too.

How to Use a Canon MX300

The scanner may not work properly when your computer is in standby mode Windows or sleep mode. Restart the system and the Epson Scan cznon try scanning again.

Some printers require that the printer cartridges be up-to-date, and have not passed the expiration date printed on the label, which the printer reads electronically. I also suggest you to install any pending Windows updates on the pc to check if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Hope this information helps and let us know the status of the issue we will be glad to help you further. Did this solve your scaj Sorry this didn’t help. Tell us about your experience with our site. DannyChappell Created on February 26, I can print ok, but when I try to scan a warning pops up saying no scanners are detected.


I have the same question Anju Thekkethil Replied on February 26, Hi Danny, Welcome to Microsoft community. To install in Compatibility Mode, follow these steps: Thanks for marking this as the answer.

How To Scan Using A Canon Mx? – Blurtit

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